tubular_trekkie
Group: Members
Posts: 366
Joined: Sep. 2005 |
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Posted: June 30 2009, 05:49 |
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Quote (HRFanUSA @ June 30 2009, 09:58) | Quote (Burning Fish @ June 30 2009, 03:11) | I also just sent my details to Tubular.net. My apologies for acting a bit late, but I didn't have that much time for it. I hope this is all gonna help. |
Thanks, Burning Fish
Collectively, I think we CAN make a difference here.
I hope the rest of you who purchased this Ultimate Edition set and have had problems will also take the time to voice your thoughts. To those of you who received "perfect" sets, I'm happy for you.
Honestly, I wish Universal would have distributed the Ultimate Edition through Amazon exclusively. They could have posted a "taking orders now" time, and after many years of excellent service from Amazon, I have no doubt my set would have arrived in perfect condition. If not, Amazon would have made things right, and especially, would have bothered to take the time to address any issues I might have had with their great communication, unilke Loud Clothing who has yet to respond to my email from June 15th. As a company, Amazon is first-class in my opinion, and they have always treated me like a valued customer. They know how to do business properly...
I also wonder if Mike Olfield reads this forum? If I were in his shoes, I'd surely like to see what's going on with my most dedicated fans. Many of us have followed and supported his efforts since 1973, and I'd be most interested to read here what my fans are saying.
I don't mean to ride a dead horse here in this forum but I'm grateful we have the opportunity to share with each other what we think-
Thanks, Harry |
Great suggestion regarding Amazon. I've always found them to be tip-top with their customer service - generally efficient, helpful and prompt. I'm hoping that for the next round of re-releases a bigger and better organised company (like Amazon) might be enlisted; if it's bandstores/loudclothing again for any future signed sets I shall probably give it a miss and just get an 'ordinary' set from Amazon or play. (And I say that as someone who did get a mint signed copy - I just feel it was through sheer luck though and not because bandstores provided a excellent reliable service )
-------------- "The concept of progress acts as a protective mechanism to shield us from the terrors of the future."
- from 'Collected Sayings of Muad'Dib' by the Princess Irulan
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